FAQ

Faqs

Will I receive a tracking number?

Of course! As soon as your product is on its way, you'll receive a tracking number via email that you can use to track your package.

Can I return my product?

Yes, we have a 14-day return policy + money-back guarantee via PayPal.

I provided the wrong address, what can I do?

If you notice it right away, we can add the correct address later. That's no problem!

How do I contact customer service?

Simply send an email to onlineshopteam25@gmail.com. We'll respond the same day!

Do you offer international shipping?

Yes, we also offer the option of sending packages to relatives abroad, for example.

Is there a discount for regular customers? Of course. If you've ordered from us, you'll receive a discount code for your next order by email, saving you 20% on all products

on your next purchase.